FAQ & Contact
Frequently
Asked
Questions
1. What makes WELLMAX a reliable partner?
WELLMAX adheres to a value-adding business mindset. We believe in quality, professionalism, and long-term business collaborations. Many OEM partners and clients have been working with us for over 10 years. We look for business partnerships, rather than simple transactions, so we invest in R&D resources and QC systems to ensure your trust on us.Â
2. What is the relationship between WELLMAX and SAMSUNG?
WELLMAX and SAMSUNG have established continuous strategic cooperation since 2016, and we share the same business philosophy in quality and brand. WELLMAX is poised to incorporate SAMSUNG LED components in our LED products. We are the first company in China to be authorized to use the SAMSUNG’s in-brand logo.
3. What markets do WELLMAX cover?
Our businesses cover Europe, Asia, the Americas, and Africa. Our teams are familiar with the importation requirements of different markets.
1. What are the main product lines of WELLMAX?
Our core product lines include LED light source and LED downlights. WELLMAX not only has over 30 years of experience in designing and manufacturing bulbs, but also incorporated our bulb technology to downlight and achieved wide success. Our iconic downlight series such as the SUNFLOWER and the Saturn are the most popular in many markets.
2. What makes the WELLMAX products and services stands out?
Patented design, SAMSUNG LED inside technology, high quality, full-range coverage, and reliable after-sales service.Â
3. What the strengths of SAMSUNG LED components?
Higher CRI, higher reliability, IP protection, brand value. For more information, refer to SAMSUNG LED.
4. What type of warranty does WELLMAX offer on products?
WELLMAX products are generally guaranteed for 2 years. Our cooperation with clients extend beyond the point of sale – we provide professional after-sales service for you.Â
5. What certifications do WELLMAX products have?
Our products meet the certification requirements of different countries, including CE, RoSH, ErP, NOM, INMETRO, SASO. Our R&D team is able to customize product solutions to meet your certification needs.
1. If I send an inquiry, how long will I hear back from WELLMAX?
Our team aims to reply within 24 hours. Public holidays and unforeseeable circumstances may affect the response time.
2. Is packaging design service provided?
WELLMAX’s professional design team can help clients design and optimize product packaging.
3. When will my order be shipped?
Different products have different lead-time. WELLMAX’s established supply chain system allows our lead time to be 25- 30 days under normal circumstances. In exceptional cases, please email us to learn the current lead time. We are always happy to help!
1. How is WELLMAX brand different from others
WELLMAX has rich experience in the indoor lighting business for over 30 years. Recognized as the ‘LED BULB EXPERT’ in the global market, WELLMAX’s goal is to bring high-quality lighting products to consumers around the world. We aim to build long-term sustainable partnerships through the WELLMAX GDP program. Empowered by SAMSUNG, WELLMAX’s expertise, a strong supply chain management system, and strong product portfolios, we will help our GDP partners to build WELLMAX as a trust-worthy and professional lighting brand to the local market.
2. What is the GDP network
Fast-growing in the past 4 years, the WELLMAX brand is now in over 40 countries. We aim for a tripled growth trajectory in the next two years. Joining the GDP networks means that you will join a global network of distributors and partners.
3. How to be a WELLMAX GDP partner?
Ready to join us? It is easy.
1. Contact us to learn about the requirements of becoming a distributor.
2. Review terms and conditions of the GDP agreement.
3. Sign the GDP agreement and start a new chapter!
Leave us a message below, or directly email at info@wellmaxgroup.com
Frequently Asked Questions
1. What makes WELLMAX a reliable partner?
WELLMAX adheres to a value-adding business mindset. We believe in quality, professionalism, and long-term business collaborations. Many OEM partners and clients have been working with us for over 10 years. We look for business partnerships, rather than simple transactions, so we invest in R&D resources and QC systems to ensure your trust on us.Â
2. What is the relationship between WELLMAX and SAMSUNG?
WELLMAX and SAMSUNG have established continuous strategic cooperation since 2016, and we share the same business philosophy in quality and brand. WELLMAX is poised to incorporate SAMSUNG LED components in our LED products. We are the first company in China to be authorized to use the SAMSUNG’s in-brand logo.
3. What markets do WELLMAX cover?
Our businesses cover Europe, Asia, the Americas, and Africa. Our teams are familiar with the importation requirements of different markets.
1. What are the main product lines of WELLMAX?
Our core product lines include LED light source and LED downlights. WELLMAX not only has over 30 years of experience in designing and manufacturing bulbs, but also incorporated our bulb technology to downlight and achieved wide success. Our iconic downlight series such as the SUNFLOWER and the Saturn are the most popular in many markets.
2. What makes the WELLMAX products and services stands out?
Patented design, SAMSUNG LED inside technology, high quality, full-range coverage, and reliable after-sales service.Â
3. What the strengths of SAMSUNG LED components?
Higher CRI, higher reliability, IP protection, brand value. For more information, refer to SAMSUNG LED.
4. What type of warranty does WELLMAX offer on products?
WELLMAX products are generally guaranteed for 2 years. Our cooperation with clients extend beyond the point of sale – we provide professional after-sales service for you.Â
5. What certifications do WELLMAX products have?
Our products meet the certification requirements of different countries, including CE, RoSH, ErP, NOM, INMETRO, SASO. Our R&D team is able to customize product solutions to meet your certification needs.
1. If I send an inquiry, how long will I hear back from WELLMAX?
Our team aims to reply within 24 hours. Public holidays and unforeseeable circumstances may affect the response time.
2. Is packaging design service provided?
WELLMAX’s professional design team can help clients design and optimize product packaging.
3. When will my order be shipped?
Different products have different lead-time. WELLMAX’s established supply chain system allows our lead time to be 25- 30 days under normal circumstances. In exceptional cases, please email us to learn the current lead time. We are always happy to help!
1. How is WELLMAX brand different from others
WELLMAX has rich experience in the indoor lighting business for over 30 years. Recognized as the ‘LED BULB EXPERT’ in the global market, WELLMAX’s goal is to bring high-quality lighting products to consumers around the world. We aim to build long-term sustainable partnerships through the WELLMAX GDP program. Empowered by SAMSUNG, WELLMAX’s expertise, a strong supply chain management system, and strong product portfolios, we will help our GDP partners to build WELLMAX as a trust-worthy and professional lighting brand to the local market.
2. What is the GDP network
Fast-growing in the past 4 years, the WELLMAX brand is now in over 40 countries. We aim for a tripled growth trajectory in the next two years. Joining the GDP networks means that you will join a global network of distributors and partners.
3. How to be a WELLMAX GDP partner?
Ready to join us? It is easy.
1. Contact us to learn about the requirements of becoming a distributor.
2. Review terms and conditions of the GDP agreement.
3. Sign the GDP agreement and start a new chapter!
Leave us a message below, or directly email at info@wellmaxgroup.com
Keep
In Touch
Keep In Touch
- Building 1, NO.1765 Chuanqiao Road, Pudong New District, Shanghai, China 201206
- +86-021-68556277
- +86-021-58602813
- info@wellmaxgroup.com